FAQs

What types of payments are accepted?

We accept cash, card, and Venmo: @beachsidemi

Do I need to arrive early?

Please arrive approximately 5-10 minutes early for your first session to fill out an intake form.

Pilates

Mats and towels are provided for class, but you are welcome to bring your own!

Pilates/grip socks must be worn for class OR feet wiped prior class (wipes available). Socks are available for purchase, or you can bring your own.

Please be sure your clothing has NO zippers for mat and reformer classes to protect equipment from tears.

Do I need to have Pilates experience before taking a class?

Understanding mat basics is required before taking a reformer class. Plan to attend at least 2-3 mat classes prior to joining a mat session.

I have an injury; can I still do Pilates?

In many cases yes and it can actually be very beneficial in your healing. However, it does depend on the injury and where you are at in the healing process. If you have a concern, it’s always best to check with your doctor for guidance and please reach out to the studio to discuss with Dennielle.

No show/cancellation policies

We understand that life happens and aim to be reasonable in our business operations. Please cancel as early as possible as class sizes are small. An 8-hour notice is required for Pilates, shorter notice will result in a purchase credit being used.

Massage Therapy

Is there anything I need to make my massage therapist aware of?

Please let your therapist know if you have any allergies, areas that need extra attention (ex. neck, hands, hamstrings, etc), and if there are any areas that need to be avoided (prior injuries of concern, bruises, etc.).

I've never had a massage before. What do I need to know?

Your session will be with a professional, state licensed massage therapist. You can undress to your comfort level as you will be professionally draped the entire massage.  If there is an area you don't want massaged, for example, your feet are really ticklish and you hate having them touched- just let your therapist know! The session is meant to be therapeutic and relaxing, not to make you feel uncomfortable, anxious, or stressed! Communication is key!  Your therapist will check in with you regarding pressure.  Again, the massage should be relaxing and rejuvenating, so if an area is extra tender, don't be shy! You can speak up and the therapist will adjust accordingly. Massage does not need to be painful to be effective in pain relief.

What if I'm not feeling well?

Please let your therapist know if you are not feeling well as early as possible. Of course, a 24-hour notice is preferred, we understand that things come up and sickness can arrive at any time.  Please reschedule your appointment if you have symptoms of illness.